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Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South and Central America. VIDEO: Aftermarket Services Overview Solution Center Technical Phone Support: United States
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Canada, Mexico, Central and South America
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Exchange Services
Support-Exchange
Yaskawa maintains an extensive inventory of refurbished products. This inventory is part of our exchange/refurbish program that can provide an immediate replacement in case of product failure. In most cases, we can provide exchange replacement inventory to you for next day delivery, thus minimizing your downtime and decreasing your production losses. You do not have to wait for the repair cycle.
To qualify for this program, your defective core unit must be returned within 30 days of receiving your exchange replacement unit and it must be in repairable condition. Unretruned or unrepairable core units will incur an addtional charge.
To find Inverter Drives parts for MagneTek, EMS, Saftronics, and Omron/IDM drives, locate the Yaskawa equivalent model # in the cross-reference charts.
Benefits
Our exchange services provide the following advantages:
- Minimize downtime
- Decrease production losses
- Lower cost